Semantic Journey
Support
Questions about installation, Reader Progress, or Decision Point are welcome by email or telephone.
Email support
The free WordPress plugin is listed on WordPress.org, where its community support forum is the primary channel for installation and usage questions. Email is available for anything the forum doesn't cover.
Email supportContact
Before you write in
Include the following where relevant, since it saves a round trip:
- WordPress version
- PHP version
- Semantic Journey version, shown at the top of the Reports screen
- What you expected to happen and what happened instead
Common questions
Frequently Asked Questions
What is the typical response time for support?
Is support correspondence kept private?
See Reader Progress for questions about the four milestones and how detection works. See Decision Point for questions about setting up clicks on donate buttons, phone numbers, or other links. See Get Started for installation steps.